Privacy Policy
Black & Co Solicitors is committed to protecting the privacy of its clients and website users. This policy explains how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data controller
The data controller is Black & Co Solicitors, 3 - 5 Welford Road, Leicester, LE2 7AD. For any data protection queries, please contact Ishtiaq Sarwar at i.sarwar@blackandcosolicitors.co.uk or call 01455 844005.
What personal data we collect
We may collect your name, address, telephone number, email address and any other information you provide when you contact us, submit an enquiry through our website, or instruct us to act on your behalf. In the course of providing legal services, we may also process sensitive personal data relating to criminal offences and proceedings.
How we use your data
We use your personal data to provide legal services, respond to your enquiries, communicate with you about your case, comply with our legal and regulatory obligations, and administer our business. We will not use your data for marketing purposes without your explicit consent.
Legal basis for processing
We process your data on one or more of the following bases: performance of a contract (where you have instructed us), legal obligation (where required by law or regulation), legitimate interest (for the proper administration of our business), and consent (where you have given specific permission).
Who we share your data with
In the course of providing legal services, we may share your data with barristers and other counsel, expert witnesses, courts and tribunals, the Legal Aid Agency, regulatory bodies, and other third parties where necessary for your case or where required by law. We will not sell your data to any third party.
How long we keep your data
We retain client files and personal data for a minimum of six years after the conclusion of a matter, in line with our professional obligations and the Solicitors Regulation Authority guidance. Data collected through website enquiries that do not proceed to instruction is retained for 12 months and then securely deleted.
Your rights
Under the UK GDPR, you have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data (subject to our legal obligations), object to or restrict the processing of your data, and request the transfer of your data to another organisation. To exercise any of these rights, please contact us using the details above.
Complaints
If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk